REFUND & CANCELLATION POLICY

This policy is framed in accordance with fair practice principles under the Consumer Protection Act

1 Admission Cancellation by Parent

• Must be submitted in writing/email
• Effective from date of acknowledgment

2 Refund Structure

• Before session start: Refund after deduction of reasonable administrative charges

• Withdrawal of new admission: If withdrawal is requested before 15 days of commencement of the new academic year, a partial refund may be granted after document verification.

• After session begins:

• New admissions: Admission fees are non refundable. In case of withdrawal, the fee for the month in which the cancellation request is submitted, has to be paid.
• Existing students: In case of withdrawal, the fee for the month in which the cancellation request is submitted, has to be paid.

3 Non-Refundable Components

• Registration/Admission fees
• Processing fees

4 Institutional Cancellation

If the institution cancels a program:

• Full refund or alternative arrangement will be offered

5 Refund

• Fees if paid twice due to glitch in the payment gateway, will be refundable to the original mode of payment
• Refund will be processed within 15–30 working days
• Subject to banking/payment gateway timelines
• Refunds will be made only to the original payer

7 Transparency Clause

• Fee structure and refund rules will be clearly communicated before admission

8 Dispute Redressal

Parents may contact the Admin Office of the school

Unresolved disputes may be addressed under applicable consumer laws